Q: Which product do I need: Robo-FTP, Robo-FTP XE, Robo-FTP Enterprise, or Robo-FTP Server?
There are two main categories of products: FTP clients and FTP servers.
Robo-FTP, Robo-FTP XE, and Robo-FTP Enterprise are all FTP clients and are used to make outgoing connections to FTP servers to push
and/or pull files. Robo-FTP Server is an FTP server and is used to allow incoming connections from FTP clients. Please see our
Product Guide for more details.
Yes. While Robo-FTP itself is 32-bit, it is fully compatible with
all Windows 64-bit editions. Robo-FTP is supported on all currently supported Windows platforms including Windows Vista, 2003 Server,
XP, 2000 Pro and Server, NT 4.0, and 98.
Q: What kind of support can I expect with Robo-FTP?
Q: My 30-day evaluation period has expired.
I'd like to continue with my evaluation of your product for awhile longer.
Can you extend this period for me?
Q: My eval authorization disappeared. Can I get reauthorized to continue my evaluation?
Uninstalling and reinstalling the Robo-FTP eval negates the trial authorization
but we can reauthorize you. Here are links for detailed instructions on the process for
Robo-FTP and
Robo-FTP Server.
Robo-FTP supports FTP, FTPS, SFTP, HTTP, and HTTPS (including support for cookies, automating forms, and more). FTPS and HTTPS use SSL to increase the security of
file transfers. SFTP is a different but similar protocol, based on SSH, which also
offers many security advantages over standard FTP.
Q: Does Robo-FTP support secure or encrypted file transfers?
Robo-FTP supports the two most commonly used methods of secure FTP file transfers -
SFTP (FTP over SSH) and FTPS (FTP over SSL). FTPS support includes both an encrypted
control channel with a clear data channel and encrypted control and data channels.
In addition, Robo-FTP supports HTTPS (HTTP over SSL). HTTPS is less common than FTPS and SFTP,
but is gaining in popularity.
Finally, Robo-FTP supports two types of file-level encryption and decryption with both integrated PGP (Pretty Good Privacy)
and ZIP (with AES encryption). These types of encryption can be used with any FTP or HTTP site.
Q: Can Robo-FTP pass FTP server logon information via the command line arguments?
Yes, you can pass a user name and password externally into Robo-FTP through
the command line arguments. Search for "command line" in the Help file for more information.
See also, Can variables be used in Robo-FTP script command options?
Q: Can Robo-FTP be launched from a batch process?
Yes. Robo-FTP can be executed from a batch process. You can specify which
script to run, along with more advanced features. Please see the Help file under
"command line" for more details.
See also, Can Robo-FTP return a value from a script so my batch file knows what happened?
Q: Can Robo-FTP return a value from a script so my batch file knows what happened?
Yes. Robo-FTP uses the /exitcode option on the EXIT command to return a
numeric value to the batch file, so your batch file will be notified.
See also, Can Robo-FTP be launched from a batch process?
Q: Can variables be used in Robo-FTP script command options?
Yes, Robo-FTP supports the ability to pass in variables in the script command
options. Please see the PERFORM command in the Help file for more details.
See also, Can Robo-FTP pass FTP server logon information via the command line arguments?
Q: Can Robo-FTP rename a file on an FTP site?
Yes, a file on an FTP site can be easily renamed with a single script command. See the
FTPRENAME Command in the Help file for more details.
Q: Can I use Robo-FTP to download an entire directory on an FTP server?
Yes, it is possible to download all the files in a server directory. Optionally all
subdirectories and files therein may also be downloaded. If a matching directory
structure does not exist on the local PC, it will be created. Please see the RCVFILE
command in the Help file.
Q: Can I use Robo-FTP to synchronize an entire FTP site with my local machine?
Yes, Robo-FTP has a built in script command that will synchronize two locations.
Please see the Help file for the SYNC command for further details.
Q: Can I determine if a particular file exists on an FTP server using Robo-FTP?
Yes. Please see the Help file under GETSITEFILE for more information about
seeing if a particular file exists on the FTP server.
Q: I want to schedule a file transfer to run every Monday morning at 9:00 a.m., can Robo-FTP do this?
Yes, Robo-FTP has a sophisticated, built-in scheduler to execute batch processes
whenever you like, so you can run your transfers unattended. You can get more information
in the Help file, under the CRON command.
Q: Can Robo-FTP obtain the newest or oldest files in a server directory? In a local folder?
Yes, Robo-FTP has built-in options for retrieving the newest and oldest files in a server
directory and/or a local folder. Please see GETNEXTFILE or GETSITEFILE in the Help
file for more details.
Q: Can Robo-FTP be used for positive pay?
Yes, Robo-FTP can be used for secure, reliable, automated transfer of Positive Pay files.
Please
contact sales for more information on using Robo-FTP in conjunction with a positive
pay program.
Yes, Robo-FTP can be run as a Windows Service using the included Robo-FTP Service Installer Applet. When running Robo-FTP as
a service you will not need a user to be logged in.
